Lingwood
Lingwood
Lingwood

Service

Providing the right level of after sales support for our customers is a vital part of what we do. Our customers work in a fast paced environment, producing relatively short shelf life products. When a problem happens quick response, from knowledgeable people, is essential to get machines operational and production lines running again.

 

We have been supporting our customers for 20 years and we know how important this is and what it takes to deliver this level of support. If you need assistance from us please do not hesitate to get in touch to see how we can help and support your business.

 

Lingwood after sales service and support

 

• 3 strong dedicated service support team so there is always someone available to handle your enquiry.

• Over 30 years of experience within the service team.

• Skilled electrical and mechanical engineers providing support on site.

• Technical support and fault identification.

• Telephone assistance to resolve problems as quickly as possible.

• Spare parts identification and supply from our offices in Suffolk.

• We hold over £ 100K of stock for same day or next day delivery.

• Computerised stock control and order processing system.

• Return to base for repair, routine maintenance and machine overhaul / rebuild.

• In house fabrication of parts and machine modifications.

• Equipment installation and commissioning support.

• Re training of operators, engineers and senior staff.

• Computerised “case logging” system to monitor, track and review your specific enquiry

• Advice on machine utilisation, optional parts and new developments.

 

And don’t forget... We provide this support from our offices in Suffolk. You talk to us and we solve the problem and provide the help that you need. No waiting for someone in another Country to call you back.

 

  • Lingwood
  • Lingwood
  • Lingwood

Lingwood Food Services Ltd

Registered Office: Unit 7,8 & 9 Tomo Business Park, Tomo Road, Stowmarket, Suffolk, IP14 5EP

Company No: 03295706