Our Service to You

Lingwood after sales service and support

• 5 strong dedicated service support team, so there is always someone available to handle your enquiry.
• Over 75 years of experience within the service team.
• Skilled electrical and mechanical engineers providing support on site.
• Technical support and fault identification.
• Telephone assistance to resolve problems as quickly as possible.
• Preventative maintenance contracts and recommended spare parts kits
• Equipment health checks and line optimisation
• Spare parts identification and supply from our offices in Suffolk.
• We hold over £ 250K of stock for same day or next day delivery.
• Computerised stock control and order processing system.
• Return to base for repair, routine maintenance and machine overhaul / rebuild.
• In house fabrication of parts and machine modifications.
• Equipment installation and commissioning support.
• Re training of operators, engineers and senior staff.
• Computerised “case logging” system to monitor, track and review your specific enquiry
• Advice on machine utilisation, optional parts and new developments.

And don’t forget… We provide this support from our offices in Suffolk. You talk to us and we solve the problem and provide the help that you need. No waiting for someone in another Country to call you back.

Click here to download our brochure……..Service Support Overview

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